Responsible Play

Our Commitment

At Empire Sportsbook, we believe that sports predictions should be entertaining and enjoyable. We are committed to promoting responsible play and providing tools to help our users maintain control over their activity.

While most people play responsibly, we recognize that some individuals may develop problems. We take this seriously and offer multiple resources and tools to help.

Responsible Play Tools

Empire provides the following tools to help you stay in control:

Deposit Limits

Set daily, weekly, or monthly limits on Gold Coin purchases. Once set, limits take effect immediately. Increases to limits have a cooling-off period before taking effect.

Prediction Limits

Set maximum prediction amounts. This prevents placing predictions that exceed your comfortable threshold.

Session Time Reminders

Receive notifications after a set period of continuous play to remind you to take a break and assess your activity.

Transaction History

Full transparency into your prediction and backing activity. Review your complete transaction history at any time in the app.

Self-Exclusion

If you feel you need a break from the platform, you can self-exclude for a defined period or indefinitely:

• Temporary exclusion: 24 hours, 7 days, 30 days, or 90 days
• Permanent exclusion: Indefinite self-exclusion from the platform

During self-exclusion, you will not be able to make predictions, purchase Gold Coins, or access gaming features. Marketing communications will be suspended. To initiate self-exclusion, visit your account settings or contact our support team.

Signs of Problem Gambling

You may have a problem if you:

• Spend more money or time playing than you can afford
• Find it hard to manage or stop your activity
• Have arguments with family or friends about money and gaming
• Lose interest in usual activities or hobbies
• Always think or talk about predictions or gaming
• Lie about your activity or hide it from others
• Chase your losses or play to get out of financial trouble
• Play until your last dollar is gone
• Borrow money, sell possessions, or fail to pay bills because of gaming
• Feel depressed, anxious, or suicidal because of gaming

Support Resources

If you or someone you know has a gambling problem, help is available:

• National Council on Problem Gambling (NCPG)
  Call: 1-800-522-4700 (24/7)
  Text: 1-800-522-4700
  Chat: ncpgambling.org/chat
• Gamblers Anonymous
  gamblersanonymous.org
• National Problem Gambling Helpline
  1-800-522-4700
• Crisis Text Line
  Text HOME to 741741

Underage Access

Empire Sportsbook is strictly for individuals aged 18 and older (or the legal age in your jurisdiction). We employ identity verification measures to prevent underage access. If you suspect a minor is using our platform, please contact us immediately at support@play-empire.com.

Tips for Responsible Play

• Set a budget and stick to it
• Only use money you can afford to spend on entertainment
• Don't chase losses
• Take regular breaks
• Don't play when upset, stressed, or under the influence
• Keep track of time and money spent
• Balance gaming with other activities
• Use our responsible play tools

Contact Us

If you have questions about responsible play or need assistance with self-exclusion, contact us at support@play-empire.com.